Experience
Customer Success Manager
Feb 2022 – Present
Nordic HR Cloud · Copenhagen
- Manage 60 enterprise accounts worth EUR 5M in yearly revenue
- Kept gross revenue retention at 96% and net retention at 118%
- Run quarterly business reviews with customer leadership teams
Onboarding Specialist
Aug 2020 – Jan 2022
Shiplytics · Aarhus
- Onboarded 150+ new customers, cutting time-to-value from 45 to 20 days
- Created video tutorials used by all new clients
Education
B.Sc. International Business
2017 – 2020
Copenhagen Business Academy · Copenhagen