Fatima Al-Sayed

Operations Manager
fatima.alsayed@example.com+974 5512 3456Doha, Qatarlinkedin.com/in/fatimaalsayed

Profile

Operations manager with 9 years of experience running service and logistics operations. Leads large teams, sets clear KPIs and finds savings without lowering quality.

Experience

Operations Manager
Sep 2020 – Present
Pearl Facilities Management · Doha
  • Manage 180 staff across 14 client sites
  • Saved QAR 2.4M per year by renegotiating supplier contracts
  • Raised client satisfaction from 78% to 93%
Operations Supervisor
Jan 2016 – Aug 2020
Desert Star Logistics · Dubai
  • Ran day-to-day warehouse operations with 60 staff
  • Introduced daily KPI boards that improved on-time dispatch to 98%

Education

B.Sc. Industrial Management
2011 – 2015
Gulf University · Doha

Skills

Team leadership
KPI management
Cost control
Supplier management
Lean / continuous improvement
SAP

Languages

ArabicNative
EnglishFluent

Certifications

Lean Six Sigma Black BeltQuality Institute · 2021
NEBOSH International General CertificateNEBOSH · 2019

Interests

CalligraphyFitnessTravel